If you are unhappy with your purchase, please feel free to contact us by sending emails to support@funall3d.com, we will reply to you within 24 hours in accordance with the following Return Policy:
+ You receive an incorrect item
+ Your order contains damaged product(s)
+ Your order has a printing mistake
+ Part of your order is missing from the package.
- If you want to cancel the order, please do that within 24 hours from the date you placed it, after that, the order has been processed and we can't cancel it for you.
Returns are processed within 5-7 business days after your item(s) are received by FUNALL3D.
FUNALL3D does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.
Damaged, defective, or incorrect items must be reported within 2 days of delivery. (Note: If such items are not reported in a timely fashion, we will not issue store credit. Please email support@funall3d.com for assistance.)
Return packages must include original packing slip to ensure processing.
Note: If the return request form is not filled out correctly, your return may experience delays in processing. You may use the return request form included in your original packaging.)
The original shipping fee and insurance are non-refundable.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
No restocking fee to be charged to the consumers for the return of a product.
Description of return address:
Different countries have different addresses for receiving returns. The mailing address will be provided by email after submitting the application.
Warm Notes: Before placing an order, please make sure to fill in the correct address, accurate to the street and house number, so that you can accurately receive the package in time. If the delivery address is wrong and the delivery is unsuccessful, the customer will bear the corresponding loss. Thanks for your kind understanding